Privacy Policy

Effective Date: May 7, 2025

1. Introduction

Welcome to Como Lake Rental Boat (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Data Controller

The data controller responsible for your personal data is:

AlDuomoBoats S.r.l.
Piazzale Gerbetto, 6
22100 Como (CO), Italy
Email: info@alduomo.net
P.I./C.F. 04155920137

3. Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Booking Information: Details related to boat rentals, including dates, times, and preferences.
  • Payment Information: Credit card details and billing information.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Location Data: Geographical location information if you enable location services.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To Provide Services: Processing bookings, payments, and delivering rental services.
  • Customer Support: Responding to inquiries, complaints, and providing assistance.
  • Marketing: Sending promotional materials, newsletters, and special offers (with your consent).
  • Improving Our Services: Analyzing usage to enhance our website and services.
  • Legal Obligations: Complying with legal and regulatory requirements.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Processing is necessary for a contract you have with us.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing and email marketing.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that any third parties with whom we share your data are bound by confidentiality and data protection obligations.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in accordance with applicable data protection laws, including the use of standard contractual clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

9. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your personal data.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at info@comolakerentalboat.it.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please refer to our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AlDuomoBoats S.r.l.
Piazzale Gerbetto, 6
22100 Como (CO), Italy
Email: info@alduomo.net
P.I./C.F. 04155920137